Service Programs and Maintenance Agreements

Black Box offers a flexible menu of service offerings to suit your business needs. We will help you identify the appropriate type of maintenance coverage. You define the response time and coverage hours you require, and we'll meet your needs.

We're here 24x365.

All it takes is a phone call or a visit to our web site. Black Box's Customer Solutions Center gives you instant access to our extensive pool of technology specialists with expertise and authority. We'll meet your needs with prompt problem resolution and immediate attention to all your servicing requirements.

You have our undivided attention.

Our standard of reliability and attention reflect the investment we've made in people, processes and systems. That's why we can offer you reliable and efficient service:

• Remote monitoring for customer sites 24 hours a day, every day
• Remote diagnostics to efficiently resolve problems
• When on-site service is needed, we send certified personnel